Privacy Policy

This privacy policy sets out how Footsteps Day Nurseries Ltd uses and protects any information that you provide to us. We are committed to protect the confidential personal data and information seriously.

Footsteps Day Nurseries Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Other than for specific purposes as agreed with the user such as fulfilling an on-line request, the information that is collected through this site is used for marketing purposes only.

Footsteps Day Nurseries Ltd may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Why do we collect personal data?

We only collect personal information that is necessary, lawful and for a purpose. This voluntary information is necessary for Footsteps to provide a service, to support staff, parents, customers and children’s specific needs and requests, and to meet our business needs. Below we have listed the reasons for collection of your personal information:

  • To provide services to individuals, families and employers at Footsteps.

  • To aid in the administration of our services to our customers.

  • To administer first aid, emergency and medical care, when deemed necessary.

  • To comply with laws, and government regulations/ standards;

  • To support Footsteps functions its services, such as education, training, internal and external communication, administration and record keeping.

  • To facilitate and process payments for the services and resources.

  • To fulfil tax, reporting, and HMRC.

  • To administer employee payroll, benefits, tax/ regulatory compliance and record keeping and administration requirement;

  • How do you consent to Footsteps’ use of your personal data?

    By providing your personal information, you are consenting to its collection, use and disclosure by Footsteps for only the purposes outlined in this privacy policy. Due to the nature of our service, as well as applicable laws and regulatory requirements, if you choose to withhold some personal information or choose to opt out of providing it, it may not be able to provide the services requested.

    Information collected for new customers:

    Personal contact details that you voluntarily submit on requesting a prospectus or via telephone, on line or in person. Contact information may include your name, telephone number, and email/mailing address.

    Employees, apprentices or applicants information collections;

    Usual information that you provide voluntarily via telephone, online or in person including your name, email address, postal address, telephone numbers, employment/ medical history with job description, education history, references, any other information to complete payroll, benefits and administration.

    Where does Footsteps store personal data?

  • Personal data will be saved either in a database at the Head office or archived in a lockable cabinet.

  • All personal data no longer relevant will be destroyed.

  • Who does Footsteps share personal data information with?

  • Footsteps considers your personal data confidential and does not share it with others except as described in our privacy policy.

  • Due to the service we offer we are under a lawful requirement to share data if deemed suitable under the Childcare Act.

  • Business Transitions

    If Footsteps Nurseries goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. If because of the business transition, the users’ personal data information will be used in a manner different from that stated at the time of collection they will be given a choice, consistent with our notification of changes section.

    How can individuals access or update their personal data information?

    Footsteps is committed to collecting personal information that is accurate, current and relevant for its intended use. If you would like to access or update your personal information, or obtain copies of your information, the following steps can be taken by you:

    Please request from Footsteps Head Office or

    Footsteps Nurseries, The Dairy Barn, Mile Oak Farm, Plantation Lane, Tamworth. B78 3DQ

    How will Footsteps protect your personal data?

    Footsteps have a robust firewall and security system. Footsteps have an appropriate technical and organisational measures to secure your data, but there is always a risk.


    Information gathered through this website will be held in a database at our offices and be used periodically to assess the success of the website and the actions generated from the levels of traffic generated. When you request a page from the site's web server, the server automatically collects some information about your system, including your IP address. Footsteps Day Nurseries Ltd collects the minimum information necessary to ensure our service works.

    Prospectus Request Form

    We ask for contact information from you on our prospectus request form. Should you "agree to receive follow up correspondence" the information gathered will be held in a database at our offices for a period of 6 months. During which time we may contact you to see if you are still interested in a childcare place or to let you know about any special offers or Open Days.

    Unless stated otherwise you may access and download material contained on this website only for personal use. Whilst we endeavour to ensure that the information on this website is correct, we cannot guarantee the accuracy, or the completeness of the information used. Visitors who use this website and rely on the information do so at their own risk.


    This website contains occasional links to other sites. Please be aware that we, Footsteps Day Nurseries Ltd are not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this website.

    Google Analytics

    We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at:

    What are cookies?

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    First Party Cookies

    First party cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of the website.

    Analytic Cookies - Google Analytics

    These analytics allow google to track how users have interfaced with the website such as, information about the amount of visits, when the user first and last visited the website, how long the user has stayed on the website plus where the user found the website.

    Functional Cookies

    These cookies enable websites to work more efficiently and provide user-friendly features for you, as a visitor, when browsing. These are usually in the form of online enquiry forms, where you can divulge information about yourself, such as email address and name, for a desired end.

    Third Party Cookies

    Third party cookies are cookies on our website that come from different domains, an example of this would be a third-party website such as YouTube™ that may use cookies on our site. We may create and host a video on our website, but the content of the video comes from the YouTube™ domain and by viewing the video you may receive a YouTube™ cookie. We do not control the settings for these cookies, so we advise that you check the third-party website for more information about their cookies and how you can manage them.

    Also, be aware that you can always change your cookie preferences or delete cookies altogether, your cookie preferences can be changed in your browser settings, here you will be able to choose whether or not to accept cookies or limit certain cookies. Please be aware that if you disable cookies certain parts of the website may not operate as intended.

    Flash Cookies

    Flash cookies are used to deliver video and gaming content on sites. These cookies are exclusive to adobe and cannot be modified through your browser. They are used for similar purposes, such as tracking user behaviour and preferences. These cookies work in a slightly different way where all information is stored in one cookie but the type of data that is stored is manageable. Whereas in the other cookies listed, they each have an individual job.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

  • Disallow the use of cookies while browsing the website.

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

    Changes to this Statement

    Footsteps Nurseries will occasionally update this Privacy Policy to reflect company and customer feedback. Footsteps Nurseries encourages you to periodically review this Policy to be informed of how Footsteps Nurseries is protecting your information.

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